Shipping & Delivery Policy
Estimated Delivery Time
We aim to process all orders within 16 working hours, Sunday-Thursday 8am-8pm. Delivery within the Saudi Arabia typically takes 24 hours once your order has been processed. No deliveries will be made on Fridays or public holidays. MENAFoods will not be responsible for any delay of shipment resulted by circumstances beyond our control caused by delivery courier, customs or any other department.
Delivery Rates and Destinations
We deliver free of cost , Shipping rates applicable only if you choose logistics partner.
The rate charged for the delivery of your order is based on the weight and/or size of your order, and your location. Before the final checkout page you will be shown what the delivery cost will be, and you will have a chance to change your order if you choose. Delivery is available to all Saudi Arabia cities and towns.
Order Tracking
If a tracking number is provided by the logistics partner, we will update your order with the tracking information.
Methods of delivery
We deliver or our logistics partner deliver.
Damaged Goods
If you receive your order and it has been damaged during transit, please contact us immediately at sales@menafoods.store so we can resolve the issue.
Out of Stock
All orders are subject to availability. We do our best to accurately track inventory, however, occasionally we sell out of items before online orders can be filled. If an item you have ordered is not available, we will contact you to ask if you would like:
1. the out of stock item sent when it becomes available. No additional delivery charges will be applied if the full order is already paid.
2. An alternative item of the same value.
3. Full refund. Of the product value.
For customer care support
Please call or WhatsApp on +966 55 095 88 51
If you have any questions about this Shipping and Delivery Policy Policy, please contact us at:
MENAFoods
Commercial Food zone Cooperation
+966550958851
sales@menafoods.store
Shipping & Delivery Policy
Estimated Delivery Time
We aim to process all orders within 16 working hours, Sunday-Thursday 8am-8pm. Delivery within the Saudi Arabia typically takes 24 hours once your order has been processed. No deliveries will be made on Fridays or public holidays. MENAFoods will not be responsible for any delay of shipment resulted by circumstances beyond our control caused by delivery courier, customs or any other department.
Delivery Rates and Destinations
We deliver free of cost , Shipping rates applicable only if you choose logistics partner.
The rate charged for the delivery of your order is based on the weight and/or size of your order, and your location. Before the final checkout page you will be shown what the delivery cost will be, and you will have a chance to change your order if you choose. Delivery is available to all Saudi Arabia cities and towns.
Order Tracking
If a tracking number is provided by the logistics partner, we will update your order with the tracking information.
Methods of delivery
We deliver or our logistics partner deliver.
Damaged Goods
If you receive your order and it has been damaged during transit, please contact us immediately at sales@menafoods.store so we can resolve the issue.
Out of Stock
All orders are subject to availability. We do our best to accurately track inventory, however, occasionally we sell out of items before online orders can be filled. If an item you have ordered is not available, we will contact you to ask if you would like:
1. the out of stock item sent when it becomes available. No additional delivery charges will be applied if the full order is already paid.
2. An alternative item of the same value.
3. Full refund. Of the product value.
For customer care support
Please call or WhatsApp on +966 55 095 88 51
If you have any questions about this Shipping and Delivery Policy Policy, please contact us at:
MENAFoods
Commercial Food zone Cooperation
+966550958851
sales@menafoods.store